My Resume
Objective
Obtaining a position as a Business Analyst where my unique blend of knowledge of technology and business
processes can be used to realize value in new ventures and projects.
Relevant Experience
University of California, Berkeley. Berkeley, CA.
Lawrence Berkeley National Laboratory
• Conducted R&D to create and demonstrate multiple components for metadata registry system incorporating text
search (Lucene) and RDF triple store supporting SPARQL queries.
• Enabled hierarchical display of terminological structures on Jetty server using Exhibit/Simile open source UI
software.
• Updated the XMDR prototype Java code to transform and synthesize large ecoinformatics data sets.
• Wrote documentation for Java code and manual for various stages of software implementation cycle.
• System administrator and web-master on Linux and Mac OSX servers.
NexTag, Inc. San Mateo, CA.
Account Manager
(Aug. ‘05 – Aug. ‘07)
• Analyzed click patterns to determine strategies for successful ecommerce campaigns (managed collective click
revenue of up to $100,000/day).
• Triage of technical issues for clients with data transfer and accuracy.
• Created monthly reports of ROI and explained successes and suggested improvement strategies to clients.
• Prioritized and articulated client business needs to engineering department, following issues to final solution
delivery to client.
• Transformed data using XML technologies to ensure site data quality.
• Wrote business process manual for account management and technical consultants within the Product Shopping
Unit of the company
• Oversaw training and performance of team of 4 consultants
America Online, Inc. Community Action Team. Oklahoma City, OK.
Senior Consultant
(Jul. ‘99 – Aug. ‘04)
• Supervised, advised, and led evening shift of approximately 30 consultants of the AOL Community Action Team
• Handled time sensitive and confidential information and worked with local and federal law enforcement on
investigations related to online criminal activity
• Managed workforce and scheduled coverage of all essential departmental tasks
• Advised teams in the continental US and Philippines on Terms of Service and policy issues (particularly pertaining
to Kids Only Areas of AOL).
• Advised software engineers in the design of software for departmental use.
Projects
Digital Inclusion: Developing of WordSoundLife.org social network site for new media education in underserved
Researched and co-wrote paper on corporate culture and information technology for Dow Chemical with Dr. Anke
Schwittay. “Adapting to the new Dow: Creating Flexible Corporate Culture and Work Processes at Dow I/S”
Planned, organized and hosted the 5th Annual Bridging the Gap Conference at UC Berkeley in conjunction with
Education
Masters in Information Management and Systems
(May. ’09)
Bachelors in Business Administration
(Dec. ’04)
Skills
Technical: Windows, Mac OS X, Java, XML, LAMP Stack, Drupal, HTML, CSS, Word,
PowerPoint, Excel., Dreamweaver, Salesforce and Sugar CRM.
Languages: Bengali
Management: Experience leading and managing teams and processes in fast paced,
dynamic, multi-functional technology intensive organizations and teams.
References (detailed information available upon request)
Randy Beiner. Vice President – North America. LSF Interactive.
Gino Aynaga. Business Development Manager. Quinstreet, Inc.
Patricia Johnson-Stinett. Senior Program Manager, Policy & Regulatory. AOL LLC.
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Download PDF version of Resume.
